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NetPromax provides simple, affordable, yet powerful DVR solutions. From retail applications to high security casinos, our DVRs have served our clients reliably since 1999. Continuing a high-level of customer service and investing in technology to improve products that fit the growing demands of the surveillance/security industry, NetPromax is a partner you can count on.

Contact Information

NetPromax, Inc.
11142 fleetwood St. Unit 1
Sun Valley, CA 91352
Tel: +1 800 916 9566
Fax: +1 818 381 8294

Warranty [effective October 20, 2010; all rights reserved]

Limited Warranty

Netpromax, Inc. provides 2 year Parts and Labor warranty to most of our products from the date of purchase unless otherwise stated. The ZX, HDX, HX, and FX series DVR, offers 2 year warranty while the MX and HVR offer a 1 year warranty. During this period, Netpromax will repair or replace components of the product that is tested as defective from consumer's regular usage. This Limited Warranty shall not apply to the defective product that has caused by consumer's unreasonable use, accident, negligence or modification done other than by Netpromax's authorized service technician.

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